Privacy Policy

Introduction

At SafeGuard, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website.

Our core principle: We never sell your personal data. Your privacy is not a product.

Information We Collect

Information you provide

• Contact information: When you contact support, we collect your email address and message content.
• Business inquiries: Company name, contact details, and business requirements.

Information collected automatically

• Device information: Android version, device model, language settings (anonymized).
• App usage: Features used, scan frequency, threat detection statistics (anonymized).
• Crash reports: Technical logs when the app crashes (no personal data included).

Information we DO NOT collect

• Personal files or documents
• Browsing history
• Contacts or messages
• Photos or media
• Location data
• Passwords or credentials

How We Use Information

We use collected information to:

• Improve threat detection and app performance
• Fix bugs and technical issues
• Respond to support requests
• Develop new security features
• Generate anonymous usage statistics

Data Sharing

We do not sell, rent, or trade your personal information. We may share data only in these cases:

• Service providers: Cloud hosting and analytics services that process data on our behalf.
• Legal requirements: When required by law or to protect our rights.
• Threat intelligence: Anonymous malware samples may be shared with security research community.

Data Security

We implement industry-standard security measures:

• Encryption in transit (TLS 1.3)
• Encryption at rest (AES-256)
• Regular security audits
• Limited employee access
• Secure data centers (EU-based)

Data Retention

Anonymous usage data is retained for up to 2 years. Support correspondence is retained for 3 years or until you request deletion. You can request deletion of your data at any time by contacting privacy@safeguard.app.

Your Rights (GDPR)

If you are in the European Union, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Data portability
• Object to processing
• Lodge a complaint with a supervisory authority

Children's Privacy

SafeGuard is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of SafeGuard after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or requests:
privacy@safeguard.app

Data Protection Officer:
SafeGuard Security Ltd.
123 Security Street
Prague, Czech Republic